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packages/mermaid/src/docs/community/questions-and-suggestions.md

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+# Questions or Suggestions?
+
+**_[TODO: This section is still a WIP. It still needs MAJOR revision.]_**
+
+## First search to see if someone has already asked (and hopefully been answered) or suggested the same thing.
+
+- Search in Discussions
+- Search in open Issues
+- Search in closed Issues
+
+If you find an open issue or discussion thread that is similar to your question but isn't answered, you can let us know that you are also interested in it.
+Use the GitHub reactions to add a thumbs-up to the issue or discussion thread.
+
+This helps the team know the relative interest in something and helps them set priorities and assignments.
+
+Feel free to add to the discussion on the issue or topic.
+
+If you can't find anything that already addresses your question or suggestion, _open a new issue:_
+
+Log in to [GitHub.com](https://www.github.com), open or append to an issue [using the GitHub issue tracker of the mermaid-js repository](https://github.com/mermaid-js/mermaid/issues?q=is%3Aissue+is%3Aopen+label%3A%22Area%3A+Documentation%22).