diff --git a/.github/ISSUE_TEMPLATE/bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md
index 3b9016f..3d971bc 100644
--- a/.github/ISSUE_TEMPLATE/bug_report.md
+++ b/.github/ISSUE_TEMPLATE/bug_report.md
@@ -33,6 +33,7 @@ If applicable, add screenshots to help explain your problem.
  - Device: [e.g. Bananapi R2 PRO]
  - OS: [e.g. Armbian]
  - Version [e.g.  23.02 Bullseye ]
+ - Docker Version (if you are running Zoraxy in docker): [e.g. 3.0.4]
 
 **Additional context**
 Add any other context about the problem here.
diff --git a/.github/ISSUE_TEMPLATE/help-needed.md b/.github/ISSUE_TEMPLATE/help-needed.md
new file mode 100644
index 0000000..00b9db7
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/help-needed.md
@@ -0,0 +1,25 @@
+---
+name: Help Needed
+about: Something went wrong but I don't know why
+title: "[HELP]"
+labels: help wanted
+assignees: ''
+
+---
+
+**What happened?**
+A clear and concise description of what the problem is. Ex. I tried to create a proxy rule but it doesn't work. When I connects to my domain, I see [...]
+
+**Describe what have you tried**
+A clear and concise description of what you expect to see and what you have tried to debug it.
+
+**Describe the networking setup you are using**
+Here are some example, commonly asked questions from our maintainers: 
+- Are you using the docker build of Zoraxy? [yes (with docker setup & networking config attach) /no]
+- Your Zoraxy version? [e.g. 3.0.4]
+- Are you using Cloudflare? [yes/no]
+- Are your system hosted under a NAT router? [e.g. yes, with subnet is e.g. 192.168.0.0/24 and include port forwarding config if any]
+- DNS record (if any)
+
+**Additional context**
+Add any other context or screenshots about the feature request here.